I try to describe the basic building blocks of our national domain registry administration to people around me quite often. Yet (or maybe for that very reason), the .cz is still perceived as something that simply works. Just like when you get in your car to take your children to school every morning. You expect the journey to take the usual 10 minutes (or 15 if you need to refuel) and that you won’t have to deal with any trouble. Even though you know that you need to change the oil regularly, check and change worn parts, or repair defects caused by operation, most of you leave these “out of order” cases to service professionals or at least a handy neighbor and avoid having to wash your hands from automotive grease or to remember the required type of brake pads. Modern cars are able to inform you of any necessary maintenance and all you have to do is dial the correct phone number. Although you don’t fully understand the person at the other end of the line, they manage to get through to you because you have a basic idea of how a car works.